Because it is the most effective real estate marketing tool available on the market. A property tour gives your clients the visual advantages today’s viewers are looking for – the realistic feeling of visiting a property without actually leaving their own homes. Bridge the distance between the seller and the buyer effortlessly through a property tour made by Mark Jacobs Productions.
In short, Mark Jacobs Productions is your solution to make your business & brand stand out from your competition! With an experience of over 18+ years, Mark Jacobs Productions is dedicated to meet your requirements, to provide cutting-edge marketing tools and complete virtual tour products to add value to your business. We are focused on client satisfaction and thus we are constantly updating our services to provide cutting edge technology.
Step 1 - Select Online Booking from the main page or the Real Estate page.
Step 2 - Select your market.
Step 3 - Select your package
Step 4 - Select the Sq. Ft. of the property.
Step 5 - Fill in all the questions (the schedule button will not activate until all questions have been completed).
Step 6 - Select your shoot time and date.
Step 7 - Fill in information and property address.
Step 8 - Complete billing information and submit your order.
You will receive an email confirmation for your order.
You will receive an email once your order is completed. The email will contain links to your order and your user name and password to your online account where you will find your downloads. All images are delivered in 3 different sizes (Print, Web, MLS). Videos will be in 3 different resolutions (480, 720, 1080). Zillow walkthrough videos are uploaded directly to Zillow.com. If you are ordering a tour you will receive both branded and unbranded tours. WE DO NOT DELIVER RAW FILES. PLEASE SAVE YOUR IMAGES AFTER DELIVERY. This delivery and notice via e-mail shall be deemed completion of this contract in full by Mark Jacobs Productions.
Eco Photo Only Package - Photos, Online account, Download Center, Images Delivered in 3 sizes (Print Quality, Web Quality, MLS Quality) - Tour Not Included.
Eco Video Only Package - Video, Online account, Download Center, Video Delivered in 3 resolutions (1080, 720, 480) - Tour Not Included
Eco Drone Photo Package - 8 to 10 Drone Photos, Online account, Download Center, Images Delivered in 3 sizes (Print Quality, Web Quality, MLS Quality) - Tour Not Included.
Eco Drone Photo & Video Package - 8 to 10 Drone Photos, 5 to 6 Drone Video Clips, Online account, Download Center, Images Delivered in 3 sizes (Print Quality, Web Quality, MLS Quality), Video Delivered in 3 resolutions (1080, 720, 480) - Tour Not INcluded.
Stand & VIP Packages - Single Property website, Branded, Unbranded, Compliant Tour Versions and Standalone Links, Fully Customizable Multiple Themes, White Lable URL's, Online and Printable Flyers, Tour Analytics & Reports, Images Delivered in Print Quality, Web Quality, MLS Quality, Video Automatic Resized to 1080, 720, 480, Video Hosting with Links, Web Optimized Video Playback, Seamlessly Integrate 3D Tours Links from Matterport, CloudPano, and others 3D providers, Floorplan Hosting, Contact Form & Email Lead System, Accurate Property Location on Map Download Center, and dedicated customer support phone number.
No. We do photography and video only. The property should be ready when we arrive. We recommend the agent walk the property 30 minutes before the shoot with the owner to ensure everything is staged for the shoot.
We have a dedicated helpline for our clients to call @ 800-261-5188 and chat support in your agent download/tour control panel.
If the weather is bad on the day of your scheduled shoot (i.e. rain, heavy clouds, and the like) you will be given the opportunity to reschedule for the next available open shoot date. In some severe weather conditions, we cannot risk damage to the camera equipment and will not be able to shoot regardless. In those instances, your shoot may be rescheduled for our next available opening.
We only want our clients to think warm and fuzzy thoughts about us and fee policies like this don't really do that - but we do have to pay our photographers when we reserve their time. When you schedule services with us, you are reserving a valuable time slot that will not be available to others. When you cancel or reschedule the same day as your photo shoot, we have to pay our photographers for that reserved time. While everyone understands the purpose of cancellation fees and agrees to the terms of service, nobody likes paying them. So we do our very best to keep you apprised about your upcoming appointment. We suggest you confirm the appointment with your client 48 hours before the scheduled shoot. As soon as you become aware that the property is not ready as scheduled, call Mark Jacobs Productions at 704-230-1033 and/or email firstname.lastname@example.org so we can notify the photographer and either remove it from the schedule or set up a new appointment time.
* If you cancel or reschedule the appointment with less than 24 hours' notice, then you agree to pay a reschedule/cancellation fee of $50. * In the event that the photographer arrives at the shoot and cannot access the home or it is not ready to shoot, then you agree to pay a fee of $100 unable to shoot fee.
Refunds: I understand that deals are always changing. If you need to cancel a scheduled shoot without rescheduling, I will refund your full amount with 24 hours notice for all prepaid services to your credit card. For refunds with less than 25 notice, a $50 cancellation fee will be charged. Just email or call me and we'll work it out. It takes 5 to 10 business days for the credit to show in your account.
It is the client's responsibility to ensure that the listing is ready for the virtual tour to be produced at the arranged time. Mark Jacobs Productions doesn't handle any cleaning, dusting, or moving of furniture for liability reasons! At the shoot If possible, you or someone you authorize should be present to discuss important elements of the property, or areas that should not be photographed. However, the photographer can work independently if needed. The photographer will make a reasonable effort to remove stray objects from the rooms; however please note that this does not include moving or rearrange furniture, making beds, clean, dust or de-clutter, picking up toys or yard items, touch personal bathroom supplies (shampoo, toothbrushes, deodorant, towels). Agents are expected to have the property staging and cleaning completed prior to the photoshoot. Our goal is to provide quality digital images. Including exterior front and rear shots, one or more views of each major room, and views of the yard and/or views from the property, if any. Your input is important when choosing the best rooms and angles to photograph. Absent your input, the photographer will use his/her best judgment and experience to decide how best to photograph the property. Photographers will do their best that all significant aspects of the property shall be included in the tour unless the condition of said aspect has a negative impact on the tour. This shall be left solely up to the photographer's discretion unless specific aspect(s) of the property is requested by the agent or the homeowner on the order form or at the shoot. Once the home has been photographed or video shot, the service may not be canceled. The agent will be charged the full price of the package ordered. In addition, the photographer will not retouch images in order to disguise any known defects and/or physical structures such as cracks in walls or driveways, power-lines, water towers, etc.
The agent has 72 hours from receipt of photos to request a re-shoot. Mark Jacobs Productions will re-shoot up to 5 images due to poor image quality or poor image composition at no charge at our next opportunity. We will make every effort to make it ASAP. Poor images due to weather conditions, property condition, or the property not being prepared/staged for the shoot are not eligible for free re-shoot. If the agent would like a re-shoot there will be an additional charge.The listing agent must be present at re-shooting (no exceptions) and approve the images before the photographer leaves the property. Canceled appointments with less than 24-hour notice are subject to a $50 fee. Arriving late beyond 30 minutes to an appointment will be considered a cancellation, and will be billed at the full rate of the shoot.Drone images and Video media are not eligible for free re-shoots. If the agent would like a re-shoot of drone media there will an additional charge.
Mark Jacobs Productions grants you a non-exclusive, non-transferable, limited right to access, view, use, display and print information on the Mark Jacobs Productions site, including all the materials provided hereon, for your personal, informational, property marketing use only. You may not copy, modify, reproduce, create derivative works, distribute, transmit, license, or sell any content or any portion of the Mark Jacobs production site without the prior written consent of Mark Jacobs Productions. Generally, Mark Jacobs Production will grant permission for such use so long as Mark Jacobs Productions is properly acknowledged, but the prior express written consent of Mark Jacobs Productions is required. All images and media ("Content") created by Mark Jacobs Productions is the sole property of Mark Jacobs Productions. Mark Jacobs Productions retains ownership and licensing rights to all photos, videos, and all other tour content. Content is made available to clients for property-specific marketing purposes only, for a term of 1 year. Any publication of content for non-specific property marketing purposes is strictly prohibited by law without the express written consent of Mark Jacobs Productions. All images and media (“Content’) created by Mark Jacobs Productions are copyright protected.
Mark Jacobs Productions respects copyright law and expects you to do the same. Unauthorized copying, distribution, modification, public display, or public performance of copyrighted works is an infringement of the copyright holders' rights. As a condition to your use of the Service, or your use of the site, you agree that you will not use the Site or Service to infringe the intellectual property rights of others in any way. Mark Jacobs Productions policy is to terminate access to the site and use of the Service by any users who are repeat infringers of the copyrights or other intellectual property rights of others. The photographs and videos taken by Mark Jacobs Productions are licensed to the agent who paid for the service for a one-time, non-exclusive commercial use for the marketing of the given property for the term of 1 year. Images may be used in any manner related only to the sale of the given property under the agent who originally purchased the services. The photos may no longer be used or license transferred in any way after the listing has closed, expired, withdrawn, re-listed with another agent, or the listing is withdrawn and re-listed by another agent in another firm without the written permission of Mark Jacobs Productions. Images cannot be sold to another agent or firm who takes over an expired or withdrawn listing. Photos cannot be sold to a third party for any reason.
In consideration of (Customer's/Real Estate Professional's) payment of photographer's/artist’s/architect’s) fee for creating, preparing and delivering the (photographs/drawings/renderings) to (Customer/Real Estate Professional), (Photographer/Artist/Architect) grants to (Customer/Real Estate Professional) a license to use the (photograph/drawing/rendering) in the (Customer/Real Estate Professional) (Board’s/MLS’s) compilations of properties (current and sold) and in real estate related advertising, brochures and other promotional materials, including the right to reproduce, create derivative works from, distribute, and publicly display the (photograph/drawing/rendering) in print, on the Internet and otherwise. The photographer will retain all copyrights, but the agent may purchase the copyrights for an additional fee.
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